may like to read:
how do you focus on the right stuff?
There has been much written over the years with regard to the most effective
methodology to use on the phone in the context of marketing and/or selling...
Post Article Summer 2005
One key component in Leeds Tykes' late transformation last season was
the input of performance trainers.
Sam Wheeler reports...
be a hot head, be a blue head
that techniques used by top sporting personalities can be applied - with
equal success - to the call centre...
skills for effective selling
our perspective, selling is neither an art, nor a science. There
certainly can be elements of both artful ...